As we preach preparedness here at ProPac, we strive daily to provide our customers with the best possible service and product with a limited budget in mind. Whether it’s shipping truckloads of shelter supplies across the Country or a single CERT patch to the middle of Idaho (Hi Sandy), the freight and logistics of getting products to our customers is always a major concern.
Starting in late 2014 and early 2015, Fed Ex and UPS have announced changes in how they’ll be changing shipping rates. Citing lost revenue from their customers using oversized boxes, they’ve elected to change their method of calculating freight rates to using dimensional weight. Large boxes were always calculated this way, however small packages like the ones typically sent from ecommerce retailers, will now be subject to the same billing methods. Approximately 1/3 to 2/3 of packages will see increased rates to ship products.
We at ProPac have been in contact with UPS and Fed Ex and will make every effort to keep shipping costs as low as possible. We understand that on smaller items, shipping rates can be as much if not more than the product itself. We’ve brought in different boxes, flexible packages, and also started using USPS to handle small packages and take advantage of the “If it fits, it ships” program. If there is ever a question, or if you believe the shipping rate provided during check out is inaccurate, please don’t hesitate giving us a call or an email. We’ll research all options and see what we can do.
Thank you for shopping with us and continuing to support us over the last 25 years. Your work and determination have provided a much more prepared and resilient nation.